Enquire & Contact

We are ready to assist with product suggestions, maintenance, and service issues. We are also willing to discuss business or wholesale opportunities. Contact us using the form below. We typically respond within two business days. For quicker answers, check our Frequently Asked Questions (FAQ) below.

Frequently Asked Questions (FAQ)

What are your area rugs made from?

Our area rugs are made from blend of wool (70%) and acrylic (30%).

How much does shipping cost?

We offer free shipping to North America (USA & Canada) and Europe (incl. United Kingdom). For rates specific to other countries, please refer to our Shipping Policy.

How can I maintain my new area rug?

Please refer to our care guide.

How do I remove stains?

Please refer to our care guide.

What should I do in case of spillage?

Please refer to our care guide.

How do I protect against slipping?

The use of an ‘anti rug creep’ product is recommended to stop rugs from moving, particularly if using on a highly polished surface such as a timber or marble floor. Anti-slip pads are inexpensive and can be found at your local hardware store. Please refer to our care guide for more information.

Are your area rugs fire-proof?

While wool is one of the most flame-resistant fibres available, naked flames, cigarettes, hot coals etc. will damage your rug if they come into contact with the pile.